Published 2026-09-25 · Last updated 2026-10-28 · 10 min read

Avail vs Innago 2026: Which Free Property Management Software Wins?

Quick answers
  • Is Avail or Innago better for filling a vacancy? Avail, on this comparison. Its listing syndication and polished application flow are the best of any free platform. Innago covers listings, but Avail's syndication reach and polish are a clear step up if you…
  • What does "free" actually cost on Avail and Innago? Both are $0 for the software itself. Avail charges nothing for standard-timing ACH and makes money on optional add-ons like faster payouts and screening. Innago charges $2 per ACH transaction and 2.99% on card…
  • Which platform has better accounting, Avail or Innago? Innago. Its income and expense tracking, dynamic reports, and exportable data are basic but real, while Avail's accounting is minimal — landlords serious about bookkeeping will pair Avail with a spreadsheet regardless.

Avail and Innago are the two names that come up every time a landlord asks, "is there property management software that's actually free?" Both answer yes — but they mean very different things by "free," and the right choice depends on what your portfolio actually needs. Here's the honest head-to-head.

The one-paragraph verdict

Choose Avail if listings marketing and the tenant-facing experience matter most to you — its syndication and polished application flow are the best of any free platform. Choose Innago if you want the most complete toolkit at near-zero cost — deeper accounting, work-order tracking, and direct support — and don't mind a $2 ACH fee per rent payment.

Pricing: what "free" really costs

AvailInnago
Software cost$0, no unit limit advertised$0/month, $0/unit
ACH rent paymentsFree on standard timing$2 per transaction
Card paymentsFee (tenant/landlord)2.99% per transaction
Tenant screeningApplicant-paid TransUnion reports~$30–$35 per applicant
Faster payment processingPaid add-onN/A

Avail makes money from optional add-ons (faster payouts, screening services). Innago makes money from the $2 ACH fee and screening. For a 3-unit landlord, Innago's realistic annual cost is roughly $72 in ACH fees — Avail's is $0 if you skip the add-ons. Neither is a trial in disguise; both give you the full core product without a subscription.

Feature-by-feature

Listings and marketing. Avail wins. Create a listing once and it syndicates to the major rental sites, with a shareable apply link. Innago covers listings but Avail's syndication reach and polish are a clear step up — it matters if you self-manage in a competitive market.

Applications and leases. Both handle online applications, customizable forms, and state-specific leases with e-signatures. Avail's lease workflow is the more refined of the two; Innago's unlimited document storage is a practical plus.

Tenant screening. Avail partners with TransUnion (credit, criminal, eviction) and the applicant pays — the industry-standard fair setup. Innago runs criminal, credit, and eviction history plus income verification at roughly $30–$35 per applicant. Functionally a wash; Avail's TransUnion branding is marginally more recognized.

Rent collection. Both collect ACH and card payments with automatic rent reminders and late fees. Avail's standard ACH is free; Innago charges $2 per ACH transaction. Innago counters with automated late fees and recurring invoices baked in.

Maintenance. Both have tenant request portals. Innago pulls ahead with work-order tracking and photo/video upload from tenants — genuinely useful when you're managing repairs across multiple units. Avail's maintenance tracking is simpler.

Accounting. Innago wins. Income/expense tracking, dynamic reports, exportable data — basic but real. Avail's accounting is minimal; landlords serious about bookkeeping will pair it with a spreadsheet regardless. (For heavier accounting needs, see our rental property accounting software comparison.)

Support. Innago wins, unusually for free software: direct personal support by phone, email, and live chat is included. Avail's free-tier support is adequate but not white-glove, and response times are the most common complaint in landlord forums.

Who should pick which

Pick Avail if:

  • Filling vacancies fast matters — best listing syndication of any free platform
  • You want the most polished experience for applicants and tenants
  • You want $0 fixed cost with no per-transaction fees at all
  • Your portfolio is 1–10 units and bookkeeping lives in a spreadsheet

Pick Innago if:

  • You want the deepest feature set for $0/month — accounting, work orders, messaging
  • A $2 ACH fee per payment doesn't bother you (about $72/year on 3 units)
  • You value real human support without paying for a plan
  • You run 1–20 units and want one platform instead of software + spreadsheet

Pick neither (go paid) if: you're scaling past ~20 units, managing for other owners, or need QuickBooks-grade accounting — then Buildium, AppFolio, or RentRedi are the right tier. Both Avail and Innago are built for independent landlords, not property managers.

Can you use both?

Some landlords do: Avail for marketing a vacancy (syndication + applications), then move the signed tenant into Innago for ongoing management. It works, but the double data entry gets old fast. Pick one and commit for a full lease cycle.

The bottom line

There's no wrong answer here — both are genuinely free, and both beat paying $50+/month for features you barely use. If marketing is your bottleneck, Avail. If management depth is your bottleneck, Innago. Either way, you're collecting online rent this week instead of chasing paper checks.

See also: Avail Review 2026, Innago Review 2026, Best Free Property Management Software for Landlords in 2026, Tenant Screening Services Compared 2026.

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Frequently Asked Questions

Is Avail or Innago better for filling a vacancy?

Avail, on this comparison. Its listing syndication and polished application flow are the best of any free platform. Innago covers listings, but Avail's syndication reach and polish are a clear step up if you self-manage in a competitive market.

What does "free" actually cost on Avail and Innago?

Both are $0 for the software itself. Avail charges nothing for standard-timing ACH and makes money on optional add-ons like faster payouts and screening. Innago charges $2 per ACH transaction and 2.99% on card payments — roughly $72 a year in ACH fees for a 3-unit landlord — plus about $30–$35 per applicant for screening.

Which platform has better accounting, Avail or Innago?

Innago. Its income and expense tracking, dynamic reports, and exportable data are basic but real, while Avail's accounting is minimal — landlords serious about bookkeeping will pair Avail with a spreadsheet regardless.

Which should a landlord with 1–10 units choose?

Pick Avail for marketing reach, the most polished tenant-facing experience, and $0 fixed cost with no per-transaction fees. Pick Innago for the deepest free feature set — accounting, work-order tracking, and direct human support by phone, email, and live chat. Past roughly 20 units, this comparison points to paid tiers like Buildium, AppFolio, or RentRedi instead.

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