Published 2026-09-28 · 11 min read

Choice Home Warranty vs First American Home Warranty 2026: The Landlord Verdict

Choice Home Warranty and First American Home Warranty are two of the biggest names landlords consider when they want a service contract on their rentals — but they're built for different buyers. Choice wins on price and simplicity: two plans, one flat $100 service fee, and a $3,000-per-item cap across the board. First American leans premium: three plans, higher coverage ceilings (up to $7,000 per appliance on its top tier), and an optional upgrade that covers things most providers exclude — but it costs meaningfully more and only operates in 36 states.

First American has no comparable standing promotion.

We research every provider the same way — what follows is the honest comparison.

Affiliate disclosure: some links in this article are affiliate links — using them may earn us a commission at no extra cost to you. Read our full affiliate disclosure for how that works.

Quick verdict

For most single-family landlords, Choice Home Warranty Total is the better value: $55–$68/month, a flat $100 service fee, $3,000-per-item caps, nationwide availability, and a live promo. First American Home Warranty Premium wins if your priority is maximum coverage ceilings — up to $7,000 per appliance, no caps on most systems, and the Advantage upgrade covering unknown pre-existing conditions — but you'll pay $70–$82/month and need to be in one of its 36 states.

Head-to-head comparison (2026)

Choice Home Warranty: plans and pricing in 2026

Choice keeps the menu short: two plans, no options to fiddle with.

• Basic Plan — covers 7 systems and 7 appliances (heating, electrical, plumbing, water heater, oven, dishwasher, microwave, garbage disposal, ductwork, garage door opener, fans). Starts around $47/month on annual billing. Notably, it does not cover air conditioning, refrigerators, or washers and dryers.
• Total Plan — everything in Basic, plus air conditioning, refrigerator, clothes washer, and dryer. Starts around $55–$57/month; sample quotes land at $67–$68/month depending on location.

Both plans carry a $100 service fee per claim — flat, no options. You pay it to the technician after the repair visit, and it's charged per claim submission, even if Choice denies the claim after the technician diagnoses the problem. There's no way to trade a higher fee for a lower premium, unlike First American.

Coverage starts 30 days after your first payment. Pay annually and you typically get the first month free. For the full cost math, see our Choice Home Warranty cost breakdown for 2026.

First American Home Warranty: plans and pricing in 2026

First American offers three tiers, which gives you more granularity but also more decisions:

• Starter Plan — ~$35–$47/month. Plumbing, electrical, heating, dishwasher, refrigerator, oven, built-in microwave, garbage disposal. No air conditioning, no washer/dryer, no water heater.
• Essential Plan — ~$50–$62/month. Everything in Starter plus washer and dryer, water heater, air conditioning, garage door opener, and HVAC tune-ups.
• Premium Plan — ~$70–$82/month. Everything below plus luxury appliance coverage, full garage door system, faucets, instant hot water dispenser, and the highest coverage caps in the lineup.

The headline pricing difference is the service fee choice: you pick $100 or $125 per service call, and the $125 option shaves about $5 off your monthly premium. That lever doesn't exist at Choice. First American also charges a $2 handling fee per payment on monthly billing.

One structural difference worth noting: First American is part of the broader First American real-estate-services family, so it's a familiar name at the closing table. That doesn't change the contract terms, but it does reflect a company operating in the housing ecosystem since 1984 — versus Choice, which has been in the home warranty business since 2008.

Coverage caps: the number that actually matters

For landlords, monthly premiums are the least important number. The cap is what determines whether a warranty protects your cash flow when a $2,000 water heater dies mid-lease.

• Choice: $3,000 per covered item per 12-month term, identical on both plans, for systems and appliances. Add-ons are capped far lower: $500 per item for roof leak, well pump, and septic; $250 for septic tank pumping.
• First American: $3,500 per appliance on Starter and Essential; up to $7,000 per appliance on Premium; and no coverage limits on most home systems. That's the strongest ceiling in this matchup.

On paper, First American Premium wins this category decisively — a $7,000 appliance cap plus uncapped systems is genuinely better protection. The catch is price: Premium runs $70–$82/month versus Choice Total's $55–$68. Over a year that's roughly $180–$168 more in premiums alone.

Also note the asymmetry on the items that fail most: Choice's $3,000-per-item cap comfortably covers most rental-grade appliances (a replacement dishwasher or garbage disposal rarely exceeds it), but it's thin for HVAC compressors — exactly the failure landlords fear most. First American's uncapped systems coverage is the single biggest reason a landlord with aging HVAC might pay the Premium upcharge.

Service fees and the claim process

Both companies follow the standard flow: you file a claim by phone or online, the company assigns a technician from its network, you pay the service fee to the technician, and the company pays the covered portion of the repair or replacement.

• Choice: $100 flat per claim. The fee is due even if the claim is denied after diagnosis — an important detail, since Choice's denial rate on big-ticket items is the industry's most-discussed complaint.
• First American: $100 or $125, your choice at signup. First American backs repairs with a 30-day workmanship guarantee — if the item fails again within 30 days, no second service fee. Choice's guarantee terms vary and are less clearly stated.

Neither company lets you choose your own technician. Choice assigns one from its 15,000+ contractor network; First American sends one from its own network. That works fine in major metros. In smaller markets, both companies have faced complaints about slow contractor assignment — a real problem when your tenant has no hot water and you're the one getting the calls.

Landlord-specific rules: tenant-occupied properties

Here's where both companies look alike — and where the fine print matters more than the marketing.

One property, one agreement. Neither company offers a portfolio or multi-property plan. Each rental needs its own separate agreement at its own address — no landlord dashboard, no bundled discount for covering five houses. Read our full Choice Home Warranty review for the per-property math.

The tenant can't file claims. The policyholder — you, the owner — must submit every service request. Your tenant can call you about the broken dishwasher, but only you can call the warranty company.

Multi-unit properties are restricted at Choice. The contract language is explicit: duplex, triplex, and fourplex properties get no coverage unless the individual unit is covered with additional optional coverage for common systems; buildings with 5+ units cover only items inside your individual unit; and commercial property and commercial-grade equipment are excluded entirely. First American's sample contract has comparable per-property restrictions — read the version for your state before enrolling, especially if you own small multifamily.

Neither covers tenant-caused damage or neglect. Both exclude pre-existing conditions, lack of maintenance, improper installation, and rust or corrosion damage. For landlords buying older rentals, "rust or corrosion" is the landmine: the equipment most likely to fail is the most likely to be denied. First American's Advantage upgrade is the one escape hatch here — it covers certain unknown pre-existing conditions and improper installations that every standard plan excludes.

Tax treatment is identical. Warranty premiums on a rental property are deductible as an operating expense on your Schedule E — see our guide on whether home warranties are tax deductible for landlords.

Reputation and complaints

• Choice: BBB B rating with over 11,000 complaints in three years; Trustpilot around 3.7–4 stars across tens of thousands of reviews. The complaint pattern clusters around denied big-ticket claims and pre-existing-condition exclusions. The Arizona Attorney General's fraud case settled in January 2026 for $11.8 million — the largest home warranty consumer-fraud settlement in Arizona history (Choice denied the allegations but agreed to reformed sales practices and clearer disclosures).
• First American: BBB A- rating; in a 2026 nationwide survey, 86% of First American customers said they were satisfied or very satisfied, and 91% planned to renew. Fewer dramatic headlines, steadier reputation.

Fair reading: Choice carries more complaint volume and the uglier legal history; First American is the steadier, more established operator. That's reflected in the price — you're paying more at First American partly for the stronger balance sheet and calmer claims record.

The bottom line: which should a landlord buy?

Buy the coverage that matches your portfolio:

• Choice Home Warranty Total — the facts: $55–$68/month, flat $100 service fee, $3,000-per-item caps, and coverage in most states (not available in CA, IA, UT, or WA)..
• Choose First American Home Warranty Premium if your rentals have aging systems and you want the highest ceilings: up to $7,000 per appliance, uncapped systems, and the Advantage upgrade for pre-existing conditions. Expect $70–$82/month, a $100-or-$125 service fee, and confirm availability in your state (36 states only).

For most landlords running single-family rentals, Choice Total wins on value — the caps cover what actually breaks, and the savings versus Premium (~$180/year) fund a lot of service fees. But if your portfolio skews older and your nightmare is a $6,000 HVAC replacement, First American Premium is the plan built for that scenario.

Choice Home Warranty: current promotions

Choice's Total Plan offers $3,000-per-item coverage caps, a flat $100 service fee, and a 15,000+ contractor network. Promotions rotate — confirm what's live before you buy.

Keep reading

• Choice Home Warranty Review 2026: The Honest Landlord Breakdown
• How Much Does Choice Home Warranty Cost in 2026?
• Choice Basic vs Total Plan 2026: Which Fits Your Rentals?
• Choice Home Warranty Deals and Promotions 2026
• Choice vs Select Home Warranty for Landlords 2026
• Best Home Warranty for Landlords 2026
• Appliance Replacement Costs vs Home Warranty for Landlords
• Are Home Warranties Tax Deductible for Landlords?